James meets c2c to raise ticket machine concerns

James and other Essex MPs met with c2c on Tuesday

James Duddridge MP joined a number of other Essex MPs on Tuesday (11th February) in a meeting with rail operator c2c to raise concerns over the new ticket machines. 

The group shared constituents' frustrations over the implementation of the new machines and the long queues being faced by commuters. 

c2c said it was introducing a number of changes to improve the service, including making more staff available and updating the machines so they're easier to use. 

Following the meeting, the MP for Rochford and Southend East said:

"I understand the frustration shared by many commuters since these new ticket machines were introduced and will continue to work with c2c to ensure the service improves."

You may also be interested in

Read James' response to Chancellor's "Plan For Jobs" statement

On Wednesday (9th July 2020), the Chancellor of the Exchequer Rishi Sunak unveiled new measures to support the economy as part of its ongoing response to the Covid-19 pandemic, including a 15% VAT cut for hospitality and tourism, as well as a new "Eat Out to Help Out" scheme.